Seine Bay Augusta

Seine Bay Apartments

Bookings via Augusta Hotel

7.30am – 7.30pm daily

phone_android + 61 8 9758 0761

BOOK ONLINE

BOOKING TERMS APPLY

Booking Terms & Conditions of Stay

Payment

A deposit of 50% of the total accommodation cost is required at time of booking.

The balance is payable on arrival.

For online bookings, credit card details will be processed by reception staff on the day of the booking. If a problem is encountered with your credit card details, we will endeavour to contact you via email. A failure to respond may result in your booking being cancelled.

Right to Refuse
or Revoke Bookings

Hotel Management reserves the right to revoke or refuse any apartment booking which may in their opinion be unsuitable. In such instances, a full refund will be given.

Number of Guests

The number of guests must not exceed the number stated on the booking.

Bond

Please note credit card details will be required or $500 in cash as a security deposit for any costs incurred for additional cleaning or damages resulting during guest stay.

Arrivals

Apartments are available from 3pm on day of arrival.

Apartment keys can be collected from the Augusta Hotel Reception.

All requests for varying check-in and check-out times will be accommodated wherever possible.

Please advise prior to check-in if you anticipate arriving out of office hours. This will allow us to inform our Duty Manager of your expected time of arrival.

Linen

Quality linen, towels and toiletries are provided.

Parking

Extra vehicles or trailers may be parked in the spare bays. Other arrangements must be made for the parking of boats.

No Smoking

Sorry, no smoking is permitted on the property.

No Pets

Sorry, no pets are permitted on the property.

Guest Behaviour

Guests are responsible for the safe-keeping of apartment keys and ensuring the apartment is locked during outings.

Guests must behave in a manner that does not cause property damage or offence to neighbours. If management is required to attend due to unruly behaviour, then guests may be asked to vacate immediately.

Ay faults, damages or breakages to items within the apartment need to be reported to reception as soon as possible.

If any BBQ equipment is suppled, it must be properly cleaned otherwise additional costs will be incurred.

Departures

Departure Time is 10am on day of departure, unless an extension time has been previously arranged with reception.

Please do not remove any furniture or items belonging to the property.

It is the responsibility of the guests to ensure all doors and windows are securely locked, lights and air conditioning turned off and that the property is left in a clean and tidy state.

The kitchen is to be left tidy with all dishes, glassware and utensils washed and returned to the appropriate cupboards. All rubbish and excess foodstuffs should be properly disposed of in the outside bin. Excess dirt should be swept up. If cleaning of the apartments exceeds the allocated time, then guests will be charged for excess cleaning costs.

Cancellations & Amendments

Please contact our Hotel Reception staff for cancellations or amendments to bookings.

A $50 administration fee applies to all cancellations (retained by the Augusta Hotel)

Cancellations require at least 1 week's notice prior to arrival to receive an 80% refund of deposit paid after deduction of the $50 administration fee.

No refunds given for bookings in peak periods unless accommodation can be re-booked.

No refund applicable on less than 1 week’s notice.

A variation of the booking that reduces the number of nights stay will be treated as a cancellation of the booking in respect to those nights.

Sorry, no refunds given for early departure.

Unforeseen Circumstances

If the property becomes unavailable for your occupancy due to unforeseen circumstances (e.g. fire, storm, damage, etc) then management will inform you immediately. We will then endeavour to obtain suitable accommodation; failing which any monies paid will be refunded in full.